Topic: An vital message about Astro for Enterprise
Pricey Astro for Enterprise buyer,
At Amazon, we search to invent new options like Astro for Enterprise to assist serve our prospects. Whereas we’re happy with what we’ve constructed, we’ve made the choice to finish help for Astro for Enterprise to place our concentrate on making Astro one of the best robotic for the house.
Within the coming weeks, Amazon will absolutely refund all Astro for Enterprise system purchases to the unique fee methodology. In case your unique fee methodology is now not on file or is expired, we’ll problem a credit score to your Amazon account equal to the quantity you paid. You don’t want to take any extra steps to obtain your refund.
We’re additionally including a $300 credit score to your Amazon account to assist help a alternative resolution in your office, in addition to issuing you an automated invite to the Astro Day 1 Editions Program for those who’d prefer to proceed your journey with Astro in your house.
What this implies for you:
On 9/25, your Astro for Enterprise system will now not operate and your private information shall be deleted from the system. Any patrol or investigation movies recorded by Astro will nonetheless be out there in your Ring app till your video storage time expires or your Ring Shield subscription ends.
We encourage you to recycle your Astro for Enterprise system and equipment by means of the Amazon Recycling Program—Amazon covers the prices related to delivery and recycling your units and equipment. Discover extra details about the Amazon Recycling Program and get your free delivery label by clicking the hyperlink: https://amazonrecycling-us.re-teck.com/recycling/residence.
For those who’re an Astro Safe subscriber:
On 9/25, we’ll discontinue Astro Safe, and your subscription advantages will robotically finish. You’ll now not be charged any subscription charges for Astro Safe starting 7/3 and can obtain a refund within the coming days for any unused, pre-paid subscription charges to the fee methodology related together with your Ring account.
When you have any questions, please attain out to customer support for extra data. Thanks for being an Amazon buyer.
Sincerely,
The Astro for Enterprise crew
