EBay’s ongoing efforts to cut back friction for sellers and combine synthetic intelligence (AI) options in its on-line market are shifting ahead, and the corporate says its newest options decreased the steps required to create listings by 50%.
The refreshed circulation for sellers to create listings is rolling out within the U.S., U.Okay. and Germany, eBay introduced. And the rollout follows early testing within the U.Okay., the place it claims to have seen profitable outcomes with its sellers.
EBay ranks No. 6 in Digital Commerce 360’s International On-line Marketplaces Database. The database ranks the 100 largest such marketplaces by third-party gross merchandise worth (GMV).
How eBay’s AI instrument works when creating new listings
The brand new circulation that eBay shared options its “magical itemizing instrument,” leveraging AI to fill out particulars after a vendor uploads a product picture. EBay says it prioritized simplification and mobile-friendliness in designing the up to date course of.
The photo- and title-first strategy diverges from eBay’s earlier circulation, which was primarily based round text-based searches of comparable, current listings within the on-line market’s catalog.
In the end, sellers will evaluate and approve the recommendations that the AI-based instrument makes.
“This new circulation has led to increased high quality and effectivity within the itemizing course of,” eBay claimed in a company weblog posting. “Early testing within the U.Okay. exhibits that the brand new, streamlined expertise has led to a 50% discount within the complete steps wanted to checklist and sooner itemizing occasions.”
Furthermore, it expects that its instruments’ accuracy when recommending merchandise particulars will proceed to enhance because it updates them all through the remainder of 2025.
Different methods eBay is utilizing AI
EBay famous that greater than 10 million sellers globally have used its current AI options thus far. That exercise has included the creation of greater than 100 million listings that relied on AI. These itemizing, it claims, generated billions of {dollars} in gross merchandise quantity (GMV).
Along with collaborating with OpenAI Operator on agentic commerce options for customers, which eBay introduced in January, the corporate rolled out its Magical Bulk Itemizing options in 2024 for its Vendor Hub customers within the U.S., U.Okay. and Germany. It additionally has a background enhancement instrument that produces AI-generated backgrounds for product images.
Going ahead, eBay expects to develop the provision of the brand new circulation to sellers utilizing its enterprise instruments as effectively.
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