An indication is positioned on the surface of a Verizon retailer on September 30, 2024 in Daly Metropolis, California. A widespread outage at Verizon is affecting tens of hundreds of Verizon clients throughout the nation, disrupting their skill to make calls, ship textual content messages and entry the web. Verizon is working to resolve the problem and restore service to clients.
Justin Sullivan | Getty Pictures Information | Getty Pictures
The Federal Communications Fee mentioned Monday it’s investigating a Verizon community outage in the US after hundreds of customers reported outages.
Chicago and Indianapolis had been among the many hardest-hit cities, with some iPhone customers caught in “SOS” mode. In keeping with monitoring web site Downdetector.com, the outage started round 9:30 a.m. ET and had reached 66,761 studies as of 12:28 p.m. ET, with areas resembling Minneapolis, Phoenix, Omaha and Denver among the many most reported.
Verizon Communications mentioned it was conscious of a difficulty affecting its companies.
“Our technicians are engaged and we’re working rapidly to determine and resolve the problem,” Verizon mentioned.
The FCC mentioned it was “working to find out the trigger and extent of those service disruptions.”
Some Verizon customers mentioned on social media platform X that their telephones had been caught in “SOS” mode.
“SOS” will seem within the standing bars of iPhones if the system isn’t related to a mobile community however can nonetheless make emergency calls by way of different carriers, based on From Apple web site.
The outage monitoring web site additionally confirmed 1,111 incident studies from AT&T customers as of 12:25 p.m. ET, however the provider mentioned there was no nationwide outage and the community was functioning usually.
“Downdetector doubtless displays the challenges our clients face attempting to hook up with customers on a unique community,” AT&T mentioned.
Business rival AT&T suffered nationwide wi-fi outages in February that lasted greater than 12 hours and affected greater than 70,000 clients.
The FCC is investigating the AT&T outage that blocked greater than 92 million voice calls and prevented greater than 25,000 makes an attempt to succeed in 911, the FCC mentioned.
Information of the Verizon outage comes hours after the corporate introduced a deal to present infrastructure firm Vertical Bridge the rights to lease, function and handle 6,339 cell towers in the US for $3.3 billion.
