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Google’s ‘Ask for Me’ uses AI to call local businesses for you

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Google’s ‘Ask for Me’ uses AI to call local businesses for you

Google is making an attempt out a brand new instrument that lets AI name companies to ask questions for you. The function, known as Ask for Me, collects details about the pricing and availability of a service, but it surely’s solely obtainable for nail salons and auto outlets for now.

When you allow the experiment on Google Search Labs, you may see an “Ask for Me” immediate when searching for native nail salons or auto outlets in Search. Choose it, and Google will ask a sequence of questions, like whether or not seeking to get an oil change or tile rotation, what sort of automobile you have got, and if you wish to e book an appointment. You’ll additionally need to enter your e-mail tackle or telephone quantity, the place you’ll obtain updates about your request.

In a publish on X, Google product lead Rose Yao mentioned the function is constructed utilizing Duplex, a instrument that equally makes use of AI to make reservations or e book appointments over the telephone. With Ask for Me, Google spokesperson Craig Ewer tells The Verge that “each name begins by asserting that it’s an automatic system calling from Google on behalf of a person.”

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Companies can decide out of receiving the automated calls from their Google Enterprise Profile settings, or by asking Google to not name them after they obtain a name. Ewer says Google has name quotas in place to make sure companies don’t get calls too usually, including that any info it collects “can be utilized to assist with comparable requests from different customers.“

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