Home Social MediaInstagram How to contact Instagram support and get help with account-related issues

How to contact Instagram support and get help with account-related issues

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  • You’ll be able to contact Instagram help by cellphone at 1-650-543-4800 or via the Instagram on-line Assist Heart.

  • Customers might as soon as electronic mail Instagram at help@instagram.com, however that handle is now now not obtainable.

  • You too can contact Instagram to report points, comparable to copyright infringement or a hacked account.

  • Go to Insider’s Tech Reference library for extra tales.

With over a billion month-to-month energetic Instagram customers, it is simple to know how a customer support division can develop into overwhelmed.

Instagram has a direct help line (their cellphone quantity is (650) 543-4800), however you are unlikely to get a human response this manner. And when you might as soon as electronic mail Instagram help at help@instagram.com, that handle is now now not obtainable.

As an alternative, Instagram provides a sturdy Assist Heart that may reply most questions, and makes it straightforward to report issues with the content material you see on the location.

These options can be found for each the iPhone and Android apps, in addition to through the desktop web site. This is what you must know to contact Instagram for help or customer support points.

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get Instagram help via the app

  1. Open the Instagram app in your iOS or Android system.

  2. Faucet your profile icon within the backside menu bar.

    Instagram contact 1Instagram contact 1

    Choose your Instagram profile icon to report a problem. Abdijwit/Insider

  3. Choose the gear icon within the prime left nook of the app to entry your account settings.

    Instagram contact 2Instagram contact 2

    The gear icon on the prime left of the display screen represents the settings menu. Abdijwit/Insider

  4. Faucet ‘Assist Heart’ to entry the self-service function.

    Instagram contact 3Instagram contact 3

    You will have to scroll to see the Assist Heart choice. Abdijwit/Insider

  5. On the Instagram Assist Heart web page, choose a problem or matter to start out fixing your drawback.

    Instagram contact 4Instagram contact 4

    A listing of points and a matters column are seen on the Assist Heart house web page. Abdijwit/Insider

get Instagram help via the web site

  1. Log in to Instagram. You too can go on to https://assist.instagram.com to entry the Assist Heart.

  2. Click on in your profile icon on the prime proper.

    Instagram contact 5Instagram contact 5

    Your profile photograph is to the appropriate of your “coronary heart” exercise icon. Abdijwit/Insider

  3. Choose “Settings” from the drop-down menu.

    Instagram contact 6Instagram contact 6

    Choose the gear icon from the drop-down checklist. Abdijwit/Insider

  4. Scroll to the underside of the web page and click on ‘Assist’.

    Instagram contact 7Instagram contact 7

    The “Assist” hyperlink is situated between the “Jobs” and “API” hyperlinks. Abdijwit/Insider

  5. Choose a problem or matter on the Assist Heart dashboard.

Get assist with Instagram account points

You too can use the next guides to search out help for widespread points:

Report an issue on Instagram

Instagram means that you can report particular person posts, particular customers, and feedback. Merely go to a put up, account or touch upon the app or desktop website, click on the three horizontal dots and choose ‘Report’ from the drop-down menu.

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In the event you’re undecided in case your subject is reportable or if somebody has dedicated a reportable violation, evaluate Instagram’s Neighborhood Pointers earlier than utilizing the reporting function.

Listed here are some examples of what Instagram would qualify as a authentic drawback:

  • Mental property: Points arising from this criticism embrace customers infringing copyright (which typically protects authentic expressions comparable to pictures and phrases, however not info and concepts) and emblems, outlined as a phrase, slogan, image or design that’s created to tell apart a person’s services or products. , group or firm.

  • Nudity: This extra controversial guideline is broadly outlined as “applicable imagery” and prevents any type of nudity on the location, with a handful of exceptions – together with images displaying mastectomy scars, breastfeeding topics, and nudity in work and sculptures.

  • Hate speech: The platform will take away any content material from its website that shows “credible threats of violence,” in addition to hate speech – primarily based on race, ethnicity, nationwide origin, intercourse, gender, gender id, sexual orientation, faith, incapacity or illness – in addition to bullying and intimidation in opposition to non-public people.

  • Unlawful actions: Instagram will take away posts that provide particular providers round intercourse, weapons and medicines, along with eradicating posts or feedback that “help or reward terrorism, organized crime or hate teams.”

  • Self-mutilation: Any content material posted to the platform that seems to glorify or encourage any type of bodily self-harm, together with consuming issues, might be eliminated – aside from posts that reference these points within the identify of elevating consciousness or flagging of help.

  • Graphic violence: Any movies or pictures that includes intense, graphic violence that aren’t shared in reference to newsworthy occasions or to sentence or educate on a bigger subject might be eliminated for inappropriateness.

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A newbie’s information to Instagram, the wildly widespread photo-sharing app with over a billion customers delete a touch upon Instagram out of your pc or cellular system make your Instagram non-public and conceal your account from everybody besides the followers you approve completely delete or archive an Instagram put up for later restoration

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