Intel is dedicated to creating certain all clients who’ve or are presently experiencing instability signs on their thirteenth and/or 14th Gen desktop processors are supported within the alternate course of. We stand behind our merchandise, and within the coming days we shall be sharing extra particulars on two-year prolonged guarantee assist for our boxed Intel Core thirteenth and 14th Gen desktop processors.
Within the meantime, in case you are presently or beforehand skilled instability signs in your Intel Core thirteenth/14th Gen desktop system:
For customers who bought methods from OEM/System Integrators – please attain out to your system producer’s assist staff for additional help.
For customers who bought a boxed CPU – please attain out to Intel Buyer Assist for additional help.
Intel can also be investigating choices to simply establish affected processors on finish consumer methods and can present further steering as quickly as potential.
On the similar time, we apologize for the delay in communications as this has been a difficult challenge to unravel and definitively root trigger.
