Writer triples revenue and expands to 250 customers as demand for enterprise AI soars

Writer, the full-stack generative AI platform for enterprises, has tripled its income over the previous yr and expanded its buyer base to 250 corporations, underscoring the surging demand for generative AI instruments within the enterprise. The fast development has been fueled by Author’s skill to ship tangible enterprise worth by way of its superior language fashions and full-stack method to deploying AI purposes.

“Prospects meet with us, and from the very first dialog, they perceive we’ve expertise attending to worth within the vertical that we deal with,” stated Could Habib, founder and CEO of Author, in an interview with VentureBeat. “There’s actual depth of expertise and experience on which use instances, information sourcing, who needs to be accountable, what are the workflows, what does the change administration appear like. All people else is promoting the picks and shovels, and we’re promoting outcomes — it’s actually differentiated available in the market.”

Delivering tangible returns for enterprises adopting generative AI

Author’s momentum comes as some trade observers have questioned whether or not generative AI is producing real returns for corporations. Habib dismissed that skepticism, asserting that enterprise determination makers merely want to speak to Writer’s customers to see the impression firsthand.

In a single case research, a mortgage lender utilizing Author’s platform achieved a 7X return on funding. The corporate was capable of automate and optimize a variety of writing duties, from advertising copy to authorized disclosures, driving main effectivity beneficial properties. “We take a novel full-stack method,” Habib defined. “That’s what helps everyone climb the primary mountain of accuracy and high quality. Then we pair that with a relentless deal with consumer adoption and worth realization.”

To assist its subsequent part of development, Author has introduced on seasoned executives from prime tech corporations to its C-suite.  Roger Kopfmann joins as Author’s first Chief Monetary Officer from Coupa; Andy Shorkey joins as the corporate’s first Chief Income Officer from OneTrust and Mulesoft; and Diego Lomanto joins as Author’s first Chief Advertising Officer from UIPath and Ada.

The strategic hires carry expertise scaling income into the billions of {dollars}. “We wished a C-suite that will assist us develop a billion greenback ARR firm,” stated Habib. “And so we wanted individuals who had began at our stage and gotten there in a single stretch.”

Prioritizing belief, safety and accountable AI practices

Constructing belief with prospects round information privateness and accountable AI practices has been core to Author’s method because it expands its footprint within the enterprise. The corporate focuses on 5 key pillars: accuracy, safety, transparency, legality and ethics.

“Accuracy is definitely the cornerstone,” Habib instructed VentureBeat. “In the event you don’t have the correct output, then your finish customers won’t belief AI.” To spice up accuracy, Author has engineered an AI system round its language fashions that reduces hallucination, exposes the mannequin’s reasoning course of to customers, and offers the supply information behind outputs.

Versatile deployment choices and granular information residency controls purpose to present enterprise prospects confidence that their info stays safe. Author advises purchasers on finest practices for transparency, akin to disclosing to finish customers when content material has been generated by AI.

Proprietary language fashions persistently rank amongst prime performers

Author’s proprietary language fashions, referred to as Palmyra, have persistently ranked among the many prime 3 normal objective fashions on trade leaderboards measuring efficiency and accuracy. Habib credit this to an unrelenting deal with the info used to coach fashions for particular enterprise use instances.

However she emphasised that prospects are signing up for an innovation agenda, not only a static product, given the breakneck tempo of disruption within the generative AI area. “It’s that skill to proceed to innovate, proceed to take a position that I feel is admittedly impressing folks,” she stated.

As enterprises consider potential AI distributors, Habib suggested them to hunt out companions who provide radical transparency and a deep understanding of their enterprise wants. “Generative AI, greater than some other platform shift, requires a level of transparency, belief, and partnership between vendor and buyer,” she stated. “It’s going to be actually exhausting to seek out success should you don’t have distributors who’re deeply invested in you.”

With its sturdy development trajectory, blue-chip buyer base, and dedication to accountable AI improvement, Author is well-positioned to steer the enterprise generative AI market as extra corporations look to operationalize the know-how and drive significant enterprise worth.